Privacy policy

At DusAtlans, your privacy matters. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from dusatlans.com

Personal Information We Collect

Device Information

When you browse our website, we automatically collect:

  • Browser type, IP address, and time zone

  • Cookies installed on your device

  • Pages or products viewed

  • Referral sources (websites or search terms)

  • Interactions with our site

Technologies used include:

Cookies: Small data files often containing a unique identifier.
Log Files: Track actions such as IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons/Tags/Pixels: Help us analyse browsing behaviour.

Order Information

When you make or attempt to make a purchase, we collect:

  • Full name

  • Billing and shipping addresses

  • Payment details (processed securely — we never store full card information)

  • Email address

  • Phone number

Together, this is referred to as “Personal Information.”

How We Use Your Information

We use Order Information to:

  • Process and fulfil orders (payments, shipping, confirmations)

  • Communicate with you about your order

  • Screen for fraud or potential risks

  • Provide updates and promotional offers (if you opt in)

We use Device Information to:

  • Detect and prevent fraudulent activity

  • Improve and optimise site performance

  • Analyse browsing patterns to enhance your shopping experience

Sharing Your Information

We share data only with trusted third parties who help us operate our business:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery providers (e.g., La Poste, Colissimo, Chronopost, international couriers)

  • Analytics services (e.g., Google Analytics)

We may also disclose information if required by law or to protect our legal rights.

Behavioural Advertising

We may use your information to show targeted advertising through platforms such as:

  • Google Ads Settings

  • Facebook Ads Settings

  • Bing Ads Settings

You can also manage preferences using online ad control tools available in your country or region.

Do Not Track

Please note that we do not alter our data collection or site practices in response to “Do Not Track” signals from your browser.

Your Rights (EU & International Customers)

Depending on your location (e.g., EU/EEA under GDPR, UK under UK GDPR, or other regions), you have the right to:

  • Access the personal data we hold

  • Request corrections to inaccurate data

  • Request deletion of personal data (where applicable)

  • Withdraw consent for marketing communications

To exercise these rights, contact us at help@dusatlans.com

⚠️ Some data may be processed outside your home country (e.g., payment gateways), but appropriate safeguards (Standard Contractual Clauses, encryption, etc.) are in place.

Data Retention

We retain Order Information as long as necessary to:

  • Fulfil your order

  • Meet legal, tax, or accounting requirements

You may request deletion of your data where legally permissible.

Minors

Our site is not intended for individuals under 18 years of age.

Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Changes in privacy regulations

  • Updates to our services

  • Adjustments to business operations

Contact Us

Looking for support? Reach out and we’ll take care of you:

Email: help@dusatlans.com
Phone: +33 7 46 33 61 61
Address: 1 Rue Charlemagne, La Chenalotte 25500, France

Support Hours (GMT+1 – France):
Monday to Friday: 9:00am – 5:00pm
Saturday & Sunday: 10:00am – 2:00pm

Expect a response within 24 hours.

For more support, visit our Contact Us page.